43373 Collins Landing

Alexandria Bay

New York  13607

Box 69


Ontario K0E 1L0


  • YouTube - Black Circle
  • Instagram Social Icon
  • s-facebook
  • Twitter Metallic

Phone:  800-847-5263 or 315-482-2520

COVID-19 Travel Industry Information

March 30, 2020 message:

Good evening:

On the economic front, the big news last week was the passage of the U.S. federal stimulus bill, known as the CARES Act. It's taking time to digest the $2 trillion package but we've parsed out some of the tidbits most relevant to the industry and made them availabile below. There's more to come as we all learn more about what was included in the bill and there's already talk of a fourth Covid-19 package in the works.

We are working to provide best practices for leisure marketing and travel trade efforts in the week to come. While our marketing efforts are paused, we are working through scenarios for a return to market as well as working on behalf of the region to ensure that state, provincial or federal programs address the severe impact that Covid-19 is having on the travel and tourism industry. 

We sincerely wish the best for you and your families. Stay home; be part of the solution, and we'll all work toward rebuilding our travel economy together.

The 1000 Islands International Tourism Council strives to support the tourism and travel industry in our region by providing partners with the best information available. 


Research-generated data for tourism partners:

TIAO Tourism Industry Association Survey 3 Report, released March 30 (PDF)

TIAO Tourism Industry Association Survey 2 Report, released March 26 (PDF)

Covid-19 and Traveler Sentiment Survey, Wave 2, Longwoods International, released March 24

Covid-19 and Traveler Sentiment Survey, Longwoods International, released March 17

Smith Travel Research Hotel Industry Impact Webinar recording, released March 17

Smith Travel Research Hotel results for Week Ending March 14

Smith Travel Research Hotel results for Week Ending March 7

Our Canadian partners, RTO-9-Southeastern Ontario, have devoted a portion of their website, Tourism Talk, to be a voluminous directory of Covid-19 travel and tourism resources. We strongly recommend bookmarking the page regardless of which side of our border you reside.

For information to better assist travelers, please refer to the following sources of regularly-updated information:

U.S. Travel Association Emergency Preparedness and Response: Coronavirus (COVID-19)

Centers for Disease Control and Prevention Traveler’s Health

Public Health Agency of Canada Coronavirus disease (COVID-19): Travel Advice


Ontario Health and Wellness Novel Coronavirus updates

American Bus Association Covid-19 resources for group tour industry

Group Tour Industry Survey for American Bus Association

Business Resources:


Unsure where to begin with the U.S. CARES Act? Here's a summary of eligibility requirements created by a firm that works on behalf of the industry in New York. Unsure how to proceed, here's a look at the program opportunities available to small businesses.

Similarly, the Business Development Bank of Canada has made available resources for small business loans, working capital loans and P.O. financing.

New York State's Department of Economic Development has created an online form for businesses to submit questions.

Original message, updated March 30 with new links